Where it all began...
Branch Manager - Summer 2012
Student Painters +Operated an exterior painting company where I recruited and oversaw 8 employees +Estimated over 100 painting transactions and sold ~50% of jobs +Generated over $41,460 in revenue, 35% above the $29,978 company average +Managed three regions throughout the central Ohio area +Represented and promoted our booth at the Ohio Home Improvement Convention |
Store Management Internship - Summer 2013
Kohl's +Managed 50+ associates and discussed store development with upper management +Oversaw shifts as acting manager of a $20 million retail store +Applied a lean replenishment process and presented findings for district and regional managers +Facilitated the store in implementing a new Merchandise Locating System |
Industry Compliance Internship - Summer 2014
American Electric Power +Developed an internal management app to track progress on 10 industry standards +Recorded the key subject matters in a Cyber Infrastructure Protection evidence review for an upcoming audit +Compiled an advocacy database of over 200+ contacts to support employees attending industry committee meetings +Facilitated in developing a risk management framework with mitigation plans |
Market Researcher - Fall 2014 to Spring 2015
Kiwi Live +Documented methods KiwiLive could be implemented in the radio industry +Conducted empathetic interviews to validate expanding into the industry +Performed a SWOT analysis for Kiwi’s new product emergence +Created an innovative business model to implement the new application |
Attracting Millennials Project - Winter 2015
Formica +Explored solutions to a generational problem statement on a cross functional team +Diverged and converged our ideas into one validated idea design +Utilized agile project management methods to work closely with all stakeholders +Performed empathetic interviews with the end users of our concept +Delivered our final presentation for the CEO and other managers |
Recruiting Millennials Project - Spring 2015
Swank Motion Pictures +Addressed innovating their recruitment process to hire more Millennials +Created and distributed a mass survey using Amazon Mechanical Turk +Team's point of contact while involving Swank during the entire process +Delivered our final presentation to the human resource managers |
The Virtual Consumer Project - Spring 2015
Procter & Gamble +Addressed how to build a virtual relationship with their consumers to drive sales +Conducted primary and secondary research to better understand the user experience +Conceptualized an app that recommended health/beauty products to customers +Delivered our disruptive idea to their business development department |
Recruiter and Career Developer - July 2015 to March 2016
Insight Global +Researched to comprehend a diverse set of IT and PM positions +Interviewed and walked candidates through the hiring process +Generated sales by setting cold call meetings with managers +Developed time management skills in a high energy environment +Learned about staying compliant in the staffing industry |
Account Manager - March 2016 to September 2016
Monument Consulting An Insight Global Company +Built relations with JMH managers and their vendors to maintain and exceed customer satisfaction +Prepared user handbooks and training materials for stakeholders of the contingent labor program +Met with JMH hiring managers to fully understand the position they are trying to fill +Set up and ran supplier share calls to inform staffing vendors of new or updated requisitions +Received and forwarded vendor’s candidates to JMH hiring managers +Communicated with JMH managers and vendors to walk candidates through the interviewing and onboarding process +Utilized the vendor management software, Fieldglass, to manage contingent labor through the JMH hiring process +Followed up with JMH managers to approve contractors’ times and expenses +Analyzed vendor scorecards to find ways to be cost effective, time efficient, and recruit the best talent for JMH +Ran quarterly business reviews in front of the program’s steering committee +Mediated any conflicts between JMH managers and vendors and facilitated with off boarding contractors |
Founding Employee - September 2016 to Present
GetAccept +Researched different industries, created customer profiles, and sourced leads for our sales team +Generated, A/B tested, and executed messaging for mass email drip campaigns +Reached out and built relationships with inbound and outbound sales qualified leads +Scheduled and ran meetings demonstrating the value of pivoting to a more digital sales process +Closed and then onboarded new customers to our platform; both national and international clients +Mapped out our users’ journey from being visitors to our website, to being paid and advocating users +Increased product engagement by building in-app guides, videos, and auto-comments +Brainstormed sales strategies and product feature enhancements then presented them to the four founders +Helped prioritize feature requests that accumulated as our number of users increased +Sourced, interviewed, and trained our second US employee for a sales development role +Planned, prepared, and participated in hacking the 2017 SaaStr Conference +Answered all incoming support questions and forwarded tickets to our support team +Created and reviewed content for our web landing pages and blog posts +Traveled to our office in Malmö, Sweden and experienced the cultural differences in markets |